$192.00+ $240.00+
1-2 weeks
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Request a cancellation within: 7 days of purchase
SHOP POLICIES
PROCESSING TIME
All rugs are handmade and carefully prepared before shipping. Orders are typically processed within 3–7 business days. Custom orders may require additional production time.
CUSTOM ORDERS
We gladly accept custom size and color requests. Please contact us before placing your order to discuss your requirements.
SHIPPING
We offer worldwide shipping. Delivery times vary by destination and carrier. Once your order has been shipped, tracking information will be provided.
RETURNS & EXCHANGES
We accept returns within 14 days of delivery. Items must be returned in their original condition. Buyers are responsible for return shipping costs unless the item arrives damaged or incorrect.
CUSTOM AND PERSONALIZED ORDERS
Due to the personalized nature of custom-made rugs, custom orders cannot be returned or exchanged unless there is a manufacturing defect or shipping damage.
DAMAGED ITEMS
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging. We will work with you to find a suitable solution.
CANCELLATIONS
Orders may be canceled within 24 hours of purchase. After production or shipping has begun, cancellations may not be possible.
CARE INSTRUCTIONS
Regular vacuuming and professional cleaning when necessary will help maintain the beauty and longevity of your rug.
CONTACT US
Customer satisfaction is our priority. If you have any questions, please feel free to contact us at any time.
contact no. +916392684198
whatsapp. +916392684198
email. timelessrugco@gmail.com
email. yunusrugs@gmail.com
Q: Are your rugs handmade?
A: Yes, all our rugs are handcrafted by skilled artisans using traditional rug-making techniques.
Q: Can I order a custom size rug?
A: Absolutely. We offer custom sizes and custom colors. Please send us a message with your requirements.
Q: What materials do you use?
A: Depending on the design, our rugs are made from premium wool, cotton, and other high-quality materials.
Q: How long will it take to receive my order?
A: Processing usually takes 3–7 business days. Delivery times vary by destination country.
Q: Do you ship internationally?
A: Yes, we ship worldwide, including the USA, Australia, Europe, and Gulf countries.
Q: Will I receive a tracking number?
A: Yes, tracking information will be provided
**Sizing Details**
Our rugs are available in a variety of standard and custom sizes to suit different spaces and interior styles.
Common sizes include:
• 2x3 ft (60x90 cm)
• 3x5 ft (90x150 cm)
• 4x6 ft (120x180 cm)
• 5x8 ft (150x240 cm)
• 6x9 ft (180x270 cm)
• 8x10 ft (240x300 cm)
• 9x12 ft (270x360 cm)
Need a custom size? We are happy to create a rug tailored to your exact measurements. Simply send us a message before placing your order.
Please note that because each rug is handmade, slight size variations of approximately 1–2 inches may occur.
Q: How should I care for my handmade rug?
A: Vacuum regularly using a low-power setting. Avoid harsh chemicals and clean spills immediately with a dry cloth. Professional cleaning is recommended when needed.
Q: Will my rug shed?
A: Some shedding is normal for new handmade wool rugs and will decrease over time with regular use and care.
Q: Can I use the rug in high-traffic areas?
A: Yes. Our handmade rugs are designed for durability and can be used in living rooms, dining rooms, bedrooms, and other frequently used spaces.
Shipping & Custom Orders
Q: Do you ship internationally?
A: Yes, we offer worldwide shipping and provide tracking information for all orders.
Q: Can I request a custom color or design?
A: Absolutely! We welcome custom orders and would be happy to create a rug tailored to your preferences.